Cookie Policy

Data Privacy Policy & General Terms and Condition

 

Data Privacy

The person responsible within the meaning of the data protection laws, in particular the EU Data Protection Regulation (GDPR), is:

Fullservice.Media UC
Calle Cuarzo 4 APT 21
18160 Güejar Sierra

Your rights as a data subject

rights as a data subject You can exercise the following rights at any time the contact details of our data protection officer:

  • Information about yours with us Stored data and their processing (Art. 15 GDPR),
  • correction of incorrect personal data (Art. 16 GDPR),
  • deletion of your data stored by us (Art. 17 GDPR),
  • restriction of data processing, provided that we have not yet deleted your data due to legal obligations (Art. 18 GDPR),
  • objection to the processing of your data by us (Art. 21 GDPR) and
  • data portability, provided that you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us your consent, you can revoke it at any time with effect for the future.

You can contact a supervisory authority with a complaint at any time, e.g. B. to the responsible supervisory authority of the federal state of your place of residence or to the authority responsible for us as the responsible body.

A list of the supervisory authorities (for the non-public area) with addresses can be found at: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html.

Cookies Policy

Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.

You can delete individual cookies or the entire set of cookies. You will also receive information and instructions on how to delete these cookies or how to block their storage in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

Storage duration and cookies used:

Insofar as you have given us permission to use cookies through your browser settings or consent allow, the following cookies can be used on our website:

Google Analytics 60 days
Facebook pixel 60 days

 

Technically necessary cookies

 

Type and purpose of processing:

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can also be identified after changing pages.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this, it is necessary that the browser is recognized even after changing pages.

We need cookies for the following applications:

shopping cart
adoption of language settings
memorization of search terms

legal basis and legitimate interest:

processing is carried out in accordance with Article 6 (1) (f) GDPR on the basis of our legitimate interest in a user-friendly design of our website.

Recipient:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Provision prescribed or required:

The provision of the aforementioned personal data is neither legally nor contractually required. Without this data, however, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or restricted.

Objection

Read the information about your right of objection according to Art. 21 GDPR below.

Technically unnecessary cookies

We also use cookies to better tailor the offer on our website to the interests of our visitors or to improve it in general on the basis of statistical evaluations.

Please refer to the information below on the display, tracking, remarketing, and web analysis technologies used to find out which providers set cookies.

Legal basis:

The legal basis for this processing is your consent, Art. 6 Paragraph 1 lit. a GDPR.

Recipient:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

For further recipients, please refer to the information listed below on the display, tracking, remarketing, and web analysis technologies used.

Third country transfer:

For information on this, please refer to the lists of the individual display, tracking, remarketing, and web analytics providers.

Provision prescribed or required:

Of course, you can basically also view our website without cookies. Web browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via the settings of your browser (see Revocation of Consent).

Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Revocation of consent

You can revoke your consent at any time using our cookie consent tool.

Profiling:

To what extent do we analyze the behavior of website visitors with pseudonymized user profiles, please refer to the information below on the display, tracking, remarketing, and web analysis technologies used.

 

Registration on our website

 

Type and purpose of processing:

To register on our website, we need some personal data that is transmitted to us via an input mask.

At the time of registration, the following data is also collected:

IP address & time stamp

Your registration is required to provide certain content and services on our website.

Legal basis:

The processing of the data entered during registration is based on the consent of the user (Art. 6 Para. 1 lit. a GDPR).

Recipient:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage period:

In this context, data will only be processed as long as the corresponding consent is available.

Provision prescribed or required:

The provision of your personal data is voluntary, based solely on your consent. Without the provision of your personal data, we cannot grant you access to the content we offer.

 

Provision of chargeable services

 

Type and purpose of processing:

For the provision of chargeable services, we ask for additional data, such as payment details, in order to be able to carry out your order.

Legal basis:

The processing of the data required for the conclusion of the contract is based on Art. 6 Para. 1 lit. b GDPR.

Recipient:

Recipients of the data may be processors.

Storage period:

We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper bookkeeping and tax law requirements.

Provision prescribed or required:

The provision of your personal data is voluntary. Without providing your personal data, we cannot grant you access to the content and services we offer.

Newsletter

 

type and purpose of processing:

For the delivery of our newsletter, we collect personal data that is transmitted to us via an input mask.

For effective registration, we need a valid email address. In order to check that the registration is actually made by the owner of an e-mail address, we use the “double opt-in” procedure. For this purpose, we log the registration for the newsletter, the sending of a confirmation email and the receipt of the response requested. Further data is not collected.

Legal basis:

On the basis of your expressly given consent (Art. 6 Para. 1 lit. a GDPR), we will regularly send you our newsletter or comparable information by e-mail to the e-mail address you provided.

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your revocation using the contact option given at the end of this data protection notice.

Recipient:

Recipients of the data may be processors.

Storage period:

In this context, the data will only be processed as long as the corresponding consent is available. Then they will be deleted.

Provision prescribed or required:

The provision of your personal data is voluntary, based solely on your consent. Unfortunately, we cannot send you our newsletter without your consent.

Revocation of consent:

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. The cancellation can be requested via the link contained in every e-mail or from the data protection officer listed below or the person responsible for data protection.

 

Use of Google Analytics

If you have given your consent, this website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses so-called "cookies", ie text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html and at https://policies.google.com/?hl=de.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The data sent by us and linked to cookies, user IDs (e.g. user ID), or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has expired takes place automatically once a month.

Revocation of consent:

You can prevent tracking by Google Analytics on our website by clicking this link. An opt-out cookie will be installed on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future as long as the cookie remains installed in your browser.

You can also prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that in this case, you may not be able to use all functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and installing: Browser add-on to deactivate Google Analytics.

 

Use of script libraries (Google)across browsers

Web fonts in order to display our content correctly and graphically appealing, we use “Google Web Fonts” from Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) for display purposes of writings.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's data protection declaration: https://www.google.com/policies/privacy/.

 

Use of Google Maps use Google Maps

When this website. Google Maps is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function.
You can find more information about data processing by Google in the Google data protection information: https://policies.google.com/privacy. There you can also change your personal data protection settings in the data protection center.

Detailed instructions for managing your own data in connection with Google products can be found here: https://www.dataliberation.org When you

visit the website, Google receives information that you have accessed the corresponding subpage of our website. This takes place regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account.

If you do not want the assignment in your Google profile, you must log out of Google before activating the button. Google stores your data as a user profile and uses it for advertising, market research, and/or the needs-based design of its websites. Such an evaluation takes place in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, although you must contact Google to exercise this right.

Revocation of consent:

The provider currently does not offer any option for a simple opt-out or for blocking data transmission. If you want to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or for all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website or only to a limited extent.

 

Embedded YouTube videos

We embed it on our website. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter "YouTube"). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheater Pkwy, Mountain View, CA 94043, USA (hereinafter “Google”). When you visit a page with the YouTube plug-in, a connection to YouTube servers is established. This tells YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behavior.

Further information on the purpose and scope of data collection and its processing by YouTube can be found in the provider's data protection declaration, where you will also find further information on your rights in this regard and setting options to protect your privacy (https://policies.google.com/privacy).

Revocation of consent:

The provider currently does not offer an option for a simple opt-out or for blocking data transmission. If you want to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or for all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website or only to a limited extent.

 

Social plugins

Type and purpose of processing:

We offer you the option of using so-called "social media buttons" on our website. To protect your data, we rely on the “Shariff” solution during implementation. As a result, these buttons are only integrated into the website as a graphic that contains a link to the corresponding website of the button provider. By clicking on the graphic you will be forwarded to the services of the respective provider. Only then will your data be sent to the respective provider. If you do not click on the graphic, there will be no exchange between you and the providers of the social media buttons. Information about the collection and use of your data in the social networks can be found in the respective terms of use of the respective provider. You can find more information about the Shariff solution here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have social media buttons on our website The following companies are involved:

 

Google AdWords

Our website uses Google Conversion Tracking. The operating company for the services of Google AdWords is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. If you have reached our website via an advertisement placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.

If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Every Google AdWords customer receives a different cookie. Cookies cannot, therefore, be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

You can find more information about data processing by Google in the Google data protection information: https://policies.google.com/privacy. There you can also change your personal data protection settings in the data protection center.

Revocation of consent:

The provider currently does not offer any option for a simple opt-out or for blocking data transmission. If you want to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or for all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website or only to a limited extent.

Use of Google Remarketing

This website uses the remarketing function of Google Inc. The operating company for the Google Remarketing services is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter "Google").

The function serves to present website visitors within the Google advertising network with interest-based advertisements. A so-called “cookie” is stored in the website visitor's browser, which enables the visitor to be recognized when he or she visits websites that belong to the Google advertising network. On these pages, the visitor can be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google's remarketing function.

You can find more information about data processing by Google in the Google data protection information: https://policies.google.com/privacy. There you can also change your personal data protection settings in the data protection center.

Revocation of consent:

The provider currently does not offer an option for a simple opt-out or for blocking data transmission. If you want to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or for all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website or only to a limited extent.

 

SSL encryption

In order to protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Information about your right of objection according to Art. 21 GDPR

Individual right of objection

You have the right, for reasons that arise from your particular situation, at any time to the processing of personal data relating to you, which is based on Art. 6 Para. 1 lit.f GDPR (data processing on the basis of a weighing of interests), to lodge an objection; this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.

Recipient of an objection

Fullservice.Media UC
Calle Cuarzo 4 APT 21
18160 Güejar Sierra
Spain

 

Changes to our data protection regulations

We reserve the right to adapt this data protection that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new Services. The new data protection declaration will then apply to your next visit.

Questions to the data protection officer

If you have any questions about data protection, please write us an email or contact the person responsible for data protection in our organization directly:

Fullservice.Media UC
Calle Cuarzo 4 APT 21
18160 Güejar Sierra
Spain